Contact

Write to us.

One address, read by a person. Most messages get an answer the same day, and never later than one business day.

Before you write about an order

Include the order reference from your confirmation email. It looks like AHS-XXXXXXXXXX and it is the fastest way for us to find you. If something arrived damaged or wrong, add a photo. A photo usually settles it in one reply instead of three.

What we can help with

Where an order is, or a tracking link that has stopped moving.
Changing the card wording, if the piece has not gone into production yet.
Cancelling an order, same condition. Production can start within hours.
Anything that arrived damaged, faulty or not what you ordered.
Whether an order can realistically arrive before a particular date.

Our returns policy and shipping page answer most of these already, and reading them first will usually be faster than waiting on us.

Wholesale and press

Same address. Put "wholesale" or "press" at the front of the subject line and it gets to the right place.

Privacy

We use what you send only to answer you. See our privacy policy for how long we keep it.